Privacy Policy

Our Commitment to Your Privacy 

This privacy notice discloses the privacy practices for Integra Insurance Services LLC. and our website, http://www. Integragroup.us. This privacy notice applies solely to information collected by our agency and our agency website, except where stated otherwise. It will notify you of the following:

• What information we collect
• With whom it is shared
• How it can be corrected
• How it is secured
• How policy changes will be communicated
• How to address concerns over misuse of personal data

 How We Collect & Share Your Information   We are the sole owners of the information collected. We only have access to collect personal information that you voluntarily give us via email, phone, web or other direct contact from you. We will not sell or rent this information to anyone. 

This information may include personally identifiable information; such as, name, date of birth, or address. Any information that we collect will be used to provide you with requested insurance products and services. We will not share your information with any third party outside of our organization, other than as necessary to fulfill your request, e.g., to purchase an insurance policy.

Unless you request us not to, we may contact you via email or phone in the future to tell you about new products or services, or changes to this privacy policy. 

Your Access to and Control Over Information  You may opt out of any future contacts from us at any time. You can do the following at any time by contacting us via the email address or phone number provided on our website:

• See what data we have about you, if any
• Change/correct any data we have about you
• Have us delete any data we have about you
• Express any concern you have about our use of your data 

 When and What We Share  We share your personally identifiable information only when necessary, such as to complete your application for coverage. We will always let you know before sharing this type of information. We also share aggregated demographic information, such as non-personally identifiable information with some affiliates. This information cannot be linked back to you specifically, and we will not always alert you when this type of information is shared. 

When you ask us to assist you with any of our insurance products, we will share names or other contact information that is necessary for the third party to provide these services. These parties are not allowed to use personally identifiable information except for the purpose of providing these services.

Our Security Practices We take precautions to protect your information. When you provide us with sensitive information whether via our website, through email or phone communication, or through mail correspondence, your information is protected by Integra Insurance Services security practices.

When collecting your information via our website, we ensure that information you submit is encrypted and transmitted to use in a secure way. You can verify this by looking for a closed lock icon at the bottom of your web browser or looking for "https" at the beginning of the address of the web page. 

We also protect your information offline. We do this by ensuring that employees who need the information to perform specific job duties (e.g. billing or customer service) are the only employees who are granted access to the information. We also ensure that information is submitted to only carriers and vendors applicable to the request that you have made for products or services, and that the submission to those carriers or vendors is done via a secure file transfer. 

We only use secure third-party data servers who use advanced security technology to save any information we collect. Some of the advanced features used to protect your saved information is Secure Sockets Layer (SSL)/Transport Layer Security (TLS). This technology is used to protect data in transit between our systems and the third party data servers. We also keep all computers and internal servers on which we store personally identifiable information, in a secure environment. 

Information Regarding Cookies  We use "cookies" on our website. A cookie is a piece of data stored on a site visitor's hard drive to help us improve your access to our site and identify repeat visitors to our site. For instance, when we use a cookie to identify you, you would not have to log in a password more than once, thereby saving time while on our site. Cookies can also enable us to track and target the interests of our users to enhance their experience on our site. Usage of a cookie is in no way linked to any personally identifiable information on our site.

Some of our business partners may use cookies on our site (e.g., advertisers). However, we have no access to or control over these cookies.

Information Regarding Shared External Links  We may share external links to other websites with you. We may do this through correspondence or through shared links on our website. Should you access any shared links, please be aware that we are not responsible for the content or privacy practices of these sites. We encourage anyone who reviews any shared links from us to be aware when accessing these shared links and to read the privacy statements of any other site that collects personally identifiable information.

Our Surveys & Contests  From time-to-time we may request information via surveys or contests. This may be requested via our website, via email or mail correspondence, or through one of our social media sites. Participation in these surveys or contests is completely voluntary and you may choose whether or not to participate and therefore disclose this information. Information requested may include contact information (such as name and mailing address), and demographic information (such as zip code, age level). Contact information will be used to notify the winners and award prizes. Survey information will be used for purposes of monitoring or improving the use and satisfaction of this site. 

Your Right to Access Our Privacy Policy Changes 

We reserve the right to make changes to our privacy policy at any time. We encourage anyone interested in our privacy policy to check back regularly for changes. You may also request a copy of our privacy policy at any time by contacting us via email or mail. Our contact information can be found on our website.  

Your Rights

If you feel that we are not abiding by this privacy policy, you should contact us immediately via telephone at (225) 400-6400 or via email at contactus [at] integragroup [dot] us.